I forgot my username or password… How do I recover my account?
If you forgot your credentials, you have a couple of options available.
You can check if your credentials are stored in your device’s password manager, or you can use the recovery feature to reset your password:
Android or iOS App
Open the app.
Tap the More tab on the bottom right hand side of the screen.
Tap on Log In.
Tap Forgot your login?
Choose a recovery option, and follow the steps to request a link or code.
Website
Click the Sign In button.
Click the Forgot your login? button.
Choose a recovery option, and follow the steps to request a link or code.