How do I cancel my Premium subscription?

Owned by Los
Last updated: Feb 14, 2022
1 min read

Cancelling your Premium subscription will require different steps depending where you purchased the subscription originally.

Subscriptions purchased through the mobile apps are managed directly by you, from your own mobile device.

If you’re unsure how you purchased your subscription, you can sign in to the website to see your subscription status and find out if your most recent subscription purchase was made on the mobile app or the website.

For subscriptions purchased via the…

Android App

  1. Open the Play Store app on your device.

  2. Tap your profile icon on the top right.

  3. Tap Payments & Subscriptions.

  4. Tap Subscriptions.

  5. Tap BiggerCity.

  6. Tap Cancel Subscription.

Additional information can be found here.

iOS App

  1. Open your iOS Settings app.

  2. Tap your name at the top of the screen.

  3. Tap Subscriptions.

  4. Tap BiggerCity.

  5. Tap Cancel Subscription and follow the prompts.

Additional information can be found here.

Website

  1. Sign in to the website.

  2. Click your profile photo on the left-side menu.

  3. Click Account.

  4. Click the Premium tab.

  5. Click Cancel and confirm.